Service
Fireplace Repair Service
A damaged hearth disrupts both your home's comfort and its safety. Our team of certified professionals provides comprehensive repairs to cl, component failures, and operational issues. Whether you need a simple tune-up or a complex structural refurbishment, we restore your heating system to peak performance.
BBB Accredited · rating ACSIA-certified chimney techniciansGuaranteed same-day service★★★★★ 5.0 · 44 Google reviewsLicensed, bonded & insured
Our skilled technicians handle both indoor and outdoor setups, working with everything from traditional wood-burning hearths to modern units. We treat your property with the utmost respect, delivering efficient solutions that safeguard your household. Trust our local experts to handle every fix with precision and care.
In metro Atlanta? Our Alpharetta office has its own page for fireplace repair in Alpharetta, GA, with local pricing, hours and service area.
Wondering what the fix will run? Read how much fireplace repair costs for 2026 prices on pilots, thermocouples, valves and dampers. Every repair starts with a free written estimate.
Comprehensive Component Fixes
Keeping a system operational requires specialized attention to its smaller moving parts. We offer precise solutions for common hardware failures to prevent minor issues from turning into expensive breakdowns:
- Igniter Repair: We replace faulty or dead ignition systems to ensure smooth, immediate lighting.
- Glass Door Replacement: Cracked or cloudy glass is swapped out with high-temperature ceramic safety glass.
- Screen Replacement: Damaged mesh screens are replaced to prevent stray sparks from escaping into your living space.
- Panel Replacement: Deteriorated refractory panels inside the firebox are swapped out to shield your home from intense heat.
Emergency Gas Fireplace Repair
When a natural gas system malfunctions, waiting is not an option. Our rapid-response technicians specialize in diagnosing gas leaks, pilot light failures, and faulty valves on short notice. We prioritize these urgent calls to protect your household from potential carbon monoxide exposure or fuel hazards. If your unit won’t start after the off-season, see why a gas fireplace won’t light after sitting all summer.
If you smell gas or notice your flames acting erratically, turn off the fuel supply immediately and call our specialist team. We arrive fully equipped to run pressure tests, clear blockages, and swap out compromised components. Your safety is our absolute priority, and we do not leave until your system is completely secure.
Electric Fireplace Repair Service
Electric units offer excellent convenience, but complex wiring issues or mechanical wear can still bring them to a sudden halt. Our specialist company employs technicians trained in advanced diagnostic testing, system installation, and classic insert repair to quickly isolate the root cause of any malfunction.
Unlike a general handyman, our specialists understand the intricate electrical wiring unique to modern zone heating appliances.
- Diagnostic Testing: We accurately isolate complex issues like a failed motherboard or a faulty thermostat sensor.
- Circuitry Expertise: Our specialists understand the intricate electrical wiring unique to modern zone heating appliances.
- OEM Component Replacement: Technicians carry a robust stock of factory parts to fix broken heating elements or failed blower motors on the first visit.
Propane Fireplace Repair
Propane systems require precise pressure regulation and clean fuel lines to burn efficiently. Over time, soot buildup or a failing thermocouple can cause your burner to sputter or shut down entirely. Our experts systematically inspect the entire fuel delivery path to locate and resolve the blockage.
We handle everything from gas log repair and alignment to deep burner cleaning. Regular adjustments ensure your propane unit burns clean, reducing fuel waste and preventing yellow, soot-producing flames. Book an appointment to optimize your fuel system before the cold weather sets in.
Thinking about replacing an old unit instead? See our fireplace installation service for gas logs, inserts and wood stoves.
Local Fireplace Restoration
Time and weather can take a heavy toll on your chimney and exterior siding. Our masonry experts specialize in structural preservation, using high-grade materials to reverse years of wear and tear. We carefully match historic materials to ensure your structural upgrades blend seamlessly with your property’s existing architecture.
How Moisture Destroys Your Brickwork (And How We Fix It)
Your home’s exterior brick and siding are constantly exposed to harsh weather. When rain or snow hits an unprotected wall, the porous materials absorb water like a sponge.
Once that moisture traps itself inside the brick, cold weather causes it to freeze and expand. This internal pressure cracks the brick from the inside out, causing the surface to flake, crumble, and break apart—a destructive process known as spalling.
Our professional structural sealing acts like an invisible raincoat for your home. By deep-treating the surface, we block water from sinking in while still allowing the masonry to breathe. This simple preventive step stops the freeze-thaw damage cycle completely, saving you thousands of dollars in future brick repairs.
Advanced Structural Reconstruction
Our structural crew addresses foundational degradation before it threatens the integrity of your home. We provide specialized masonry care designed to withstand extreme thermal cycling:
- Brick Repair: We replace spalling, cracked, or crumbling bricks using durable, weather-resistant materials.
- Crack Repair: Internal and external fractures are filled to halt moisture intrusion and structural shifting.
- Sealing: Waterproof membranes are applied to the exterior facade to block seasonal freeze-thaw damage.
Fireplace Inspection
Routine testing by a qualified specialist is the best way to catch hidden hazards before they escalate. Our comprehensive evaluations check for creosote accumulation, venting blockages, and structural settling. We provide a detailed health report after every assessment so you can make informed decisions about necessary upgrades.
Whether you are purchasing a new home or preparing for a harsh winter, a professional assessment offers invaluable peace of mind. We examine the flue liner, damper functionality, and clearance distances to ensure compliance with strict local safety codes. Do not guess when it comes to fire safety in your home.
Fireplace Fireplace Cleaning and Maintenance
Regular care extends the lifespan of your appliance while keeping your indoor air quality clean. Our proactive tune-ups prevent unexpected mid-winter failures and optimize overall heating efficiency.
- Chimney Repair & Cleaning: Deep soot removal combined with structural checks maximizes draft safety.
- Safety Inspections: Technicians test safety valves and clean the firebox during every visit.
- Component Care: We polish glass assemblies and ensure all venting pathways remain completely clear.
Schedule Expert Care Today
Ready to restore the warmth and safety of your hearth? Our dedicated professionals are standing by to deliver the best structural and mechanical care near you.
Call us today or fill out our online form to request an upfront cost estimate for your project. Let our experienced crew handle the hard work so you can relax by a safe, beautiful fire tonight.
FAQ
Fireplace Repair questions, answered
Why does my fireplace smoke into the room?
The most common causes are a closed or partly closed damper, a flue blocked by soot, creosote or a nest, a cold flue, or a home that is too tightly sealed for the fire to pull air. A cracked flue or the wrong size cap can also cause it. An inspection finds which one it is.
Why won't my gas fireplace stay lit?
A gas fireplace that lights and then goes out usually has a dirty or worn thermocouple or thermopile, a weak pilot flame, or a blocked vent. Do not keep relighting it. Have it checked so the safety parts work the way they should.
How much does fireplace repair cost?
The price depends on the part or damage and whether the fireplace is gas, wood-burning or electric. Ember gives you a written price after the inspection, before any repair starts. Ember's $149 Chimney Safety Package includes a chimney sweep, a safety inspection and a photo report. If you book a repair within 30 days, the full $149 is credited toward it (one package per household).
Is it safe to use a fireplace with cracked firebox bricks?
Small hairline cracks are common. Wide cracks, gaps in the mortar, or loose or missing bricks let heat reach the wall behind the firebox, so stop using the fireplace until it is repaired.
What is a damper, and how do I know if it is broken?
The damper is the metal door that opens the flue when you burn a fire and closes it when you do not. It is broken if it will not open or close, is rusted through, or lets cold air and odors into the room when it is shut.
Do you repair gas, wood-burning and electric fireplaces?
Yes. Ember repairs wood-burning fireplaces, gas fireplaces and gas logs, propane fireplaces and electric fireplaces.
I smell gas near my fireplace. What should I do?
Leave the house right away, do not turn anything on or off, and call your gas company or 911 from outside. Once the gas company says it is safe, call us to repair the fireplace.
Can you repair my fireplace the same day?
Ember offers guaranteed same-day service, so a technician can look at your fireplace the day you call. If a part has to be ordered, we tell you when the repair will be finished.
Will I know the price before the repair starts?
Yes. You get a written price before any repair work begins, and nothing is done until you say yes.
Reviews
What our customers say
★★★★★
Honest inspection with photos of the cap issue. No scare tactics, fair price, and they beat the written quote I had from another company.
★★★★★
Inspection was thorough. Got photos of liner wear and a written plan. Felt like a neighbor helping, not a sales pitch.
★★★★★
Had animals in the flue — new cap install was quick and the price matched what they quoted on the phone. Professional crew.
Free estimate
Book your chimney sweep or repair estimate
Call, or send the form and a real person calls you back within 10 minutes to book a time. Photos of what we find and a written price before any repair starts.
Call (844) 803-0373- BBB Accredited Business, rated A
- Guaranteed same-day service
- Zero-Mess Guarantee
- Written price before any repair starts
- Offices in Colleyville and Fort Worth, TX, and Alpharetta, GA